Privacy policy

MK Software Architecture values the protection of personal data. This policy explains the information that may be processed in connection with our services, website and business communications.

Data we may collect

We may process information you voluntarily provide to us, including: name, email address, phone number, company, job title, message content and information required to handle a request.

Purposes

• Responding to contact and support requests.
• Providing information about our services and products.
• Managing business or contractual relationships.
• Managing service communications, including through WhatsApp Business where appropriate.
• Complying with legal and administrative obligations.

WhatsApp Business

WhatsApp Business may be used for customer support, service notifications and client communications, only where users have provided their contact information or otherwise initiated contact. Exchanges through WhatsApp may involve the processing of your phone number and message content.

Legal basis

Processing may be based on your consent, pre-contractual or contractual measures, our legitimate interest in responding to your requests, or compliance with legal obligations.

Retention period

Data is retained for as long as necessary for the purposes described above, then archived or deleted in accordance with applicable legal obligations.

Data sharing

Data is not sold. It may be shared with technical providers strictly necessary for the operation of the website, communication tools or services.

Your rights

Under GDPR, you may request access, rectification, deletion, restriction, objection or portability of your data. You can exercise your rights by writing to: services@mksa.fr.

Privacy contact

For any question about this policy or your personal data: services@mksa.fr.